Kroonz

Privacy

Privacy Statement & Data Protection

Version 1.0 · 28 October 2026GDPR & PSD2 compliant

This is an English translation for your convenience. The Dutch version (Privacyverklaring) is legally binding.

Controller & address

Kroonz
[Straat + Huisnr, Postcode, Plaats]

General contact

Web: kroonz.com
Email: info@kroonz.com

Phone: 0814165268

Privacy contact

Jelle (privacy matters)
Email: jelle@kroonz.com

Kroonz, located at [Straat + Huisnr, Postcode, Plaats], is responsible for processing personal data as described in this privacy statement. At Kroonz we understand that financial data is among your most personal information. That’s why we process data by the privacy-by-design principle: we don’t store passwords, we encrypt sensitive data and we never sell your data to third parties.

01Personal data we process

Kroonz processes your personal data because you use our services and/or because you provide it to us yourself (or, with your consent, through your linked bank). Below is an overview of the personal data we process:

  • First and last name: If linked to your Google account or the name on your bank account.
  • Email address & account ID: Received through Google Single Sign-On to recognise your account securely.
  • Bank account number (IBAN) & financial transaction data: Including account balance, amounts, dates, counterparties and transaction descriptions (only if you actively link your bank through GoCardless).
  • Budget and app data: Data you enter yourself, such as savings goals, categories and budget limits.
  • IP address & technical session data: Needed for security, fraud prevention and recognising your session.

02Special and/or sensitive personal data

1. Financial data & transactions

Because Kroonz is a budget manager, we process financial data. The descriptions of your bank transactions can sometimes indirectly reveal sensitive information. Kroonz never uses this data for profiling, advertising or any other purpose; it is stored encrypted and used only to show your own financial overview in the app.

2. People under 16

Our service does not intend to collect data about visitors under 16 without consent from a parent or guardian. However, we can’t always check whether a visitor is over 16. Do you believe we have collected data about a minor without consent? Email info@kroonz.com and we will delete that information right away.

03Purposes and legal bases

Kroonz processes your personal data only for the following specified purposes and their legal bases under the GDPR:

  • Creating an account and signing in securely: To give you access to the app through Google Single Sign-On, without us having to store passwords (Legal basis: performance of the contract).
  • Fetching bank transactions and showing budget overviews: Automatically loading and categorising your income and spending through our PSD2 partner GoCardless (Legal basis: explicit consent).
  • Security and fraud prevention: Technically protecting our app and databases against misuse and unauthorised access (Legal basis: legitimate interest).
  • Support and communication: To contact you about support questions or important changes to the service (Legal basis: performance of the contract).

No automated decision-making or profiling

Kroonz does not make decisions based on automated processing (such as algorithms or AI) that could have adverse or legal effects on people. Automatically categorising your income and spending in the app serves only your own financial overview.

04How long we keep personal data

Kroonz keeps your personal data no longer than strictly necessary for the purposes it was collected for. We use the following retention periods:

  • Account & budget data (incl. encrypted transactions)

    Retention period
    As long as the account is active (or after 12 months of inactivity)
    Explanation & deletion procedure
    When you delete your account (or after 12 months of complete inactivity, following a reminder), deleted from the active database right away and from backups within 30 days at most.
  • Bank link tokens (GoCardless PSD2)

    Retention period
    90 to 180 days at most
    Explanation & deletion procedure
    Expire automatically according to the statutory PSD2 period, or immediately when you revoke the link yourself in the app.
  • Technical server logs (IP address & session data)

    Retention period
    30 days at most
    Explanation & deletion procedure
    Short-term storage for security checks, troubleshooting and preventing misuse.
  • Invoice & payment data (if on a paid subscription)

    Retention period
    7 years (statutory)
    Explanation & deletion procedure
    Only administrative invoice data, to meet the tax record-keeping obligation of the Dutch Tax Administration (Belastingdienst).

05Sharing personal data with third parties

Kroonz never sells your data to third parties. We share your personal data only with service providers when this is necessary for the app to work, to perform the contract, or with your explicit consent (such as for the bank link). With companies that process your data on our behalf, we sign a data processing agreement to ensure the same level of security and confidentiality. Below is the full overview of these parties:

  • Bank link (PSD2 / AISP)

    Name & jurisdiction
    GoCardless, European Union (EEA)
    Purpose of processing
    Securely fetching bank account and transaction data with your explicit consent.
    Which data
    IBAN, account holder name, balance, transaction history and IP address.
  • Authentication (Single Sign-On)

    Name & jurisdiction
    Google Ireland Limited, EU / US (Data Privacy Framework)
    Purpose of processing
    Signing in to your Kroonz account securely through Google OAuth, without storing passwords.
    Which data
    Email address, name and unique Google user ID.
  • Database & cloud hosting

    Name & jurisdiction
    [Hostingpartij invullen], servers in the European Union
    Purpose of processing
    Storing the database securely and encrypted, and running the Kroonz backend.
    Which data
    Encrypted account, budget and transaction data, IP address.

06Cookies and similar technologies (JWT)

Only functional session storage (no tracking cookies)

Kroonz does not use tracking, marketing or advertising cookies. We only use strictly necessary technical and functional storage (such as JSON Web Tokens / JWT) and anonymised analytics techniques that don’t infringe on your privacy. These technical tokens are stored on your device when you sign in and keep you securely signed in after signing in with Google. You can always clear these tokens and cookies by signing out of the app or through your browser settings.

07Viewing, correcting or deleting your data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to data processing (such as the GoCardless bank link) at any time, to object to the processing, and the right to data portability.

  • Do it yourself in the app: You can delete your bank link and your entire Kroonz account yourself at any time through the settings in the app.
  • Send a request by email: Send a request to info@kroonz.com or jelle@kroonz.com from the Google email address you use to sign in to Kroonz (so we can verify your identity securely without you having to send a copy of your ID). We respond within four weeks at the latest.
  • Right to complain to the regulator: You can always file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.

08How we protect personal data

Kroonz takes appropriate technical and organisational measures to prevent misuse, loss and unauthorised access. If you suspect misuse, contact us directly at info@kroonz.com.